Dispatcher I
Gilbert, AZ Gilbert, AZ Full-time Full-time 1 day ago 1 day ago 1 day ago ARE YOU READY TO BUILD PROGRESS WITH US?:
Driven by our purpose:
Building progress for people and the planet.
We are transforming to become the leader in innovative and sustainable building solutions.
Holcim US offers an unparalleled range of innovative cement, aggregates, asphalt, concrete products and construction services that have been the foundation for infrastructure projects across the globe.
To move the industry forward to a greener future we need people who are passionate about sustainability, are driven to shape and influence perception, and keen to build, grow and thrive in our high-performance culture.
ABOUT THE ROLE:
The Dispatcher I schedules and dispatches orders and provides excellent customer service to ensure customer satisfaction, minimize costs and promote company sales.
The incumbent facilitates accurate and timely communication between the plant, field, customers and drivers.
WHAT YOU'LL BE DOING:
Act as customer contact for delivery inquiries and coordinate the sales order delivery process.
Manage incoming internal and external customer phone calls, exercising judgment within the specification of standard practices.
Ensure the customer understands all relevant company policies including will calls, additional products ordered, and driver responsibilities.
Inform customers of warnings concerning product hazards, load limits, vehicle weights, and limitations.
Schedule workforce (drivers) on a daily basis with the intention of maximizing service and minimizing costs; manage drivers and monitor efficiencies throughout the day.
Review next-day orders to ensure are correctly mapped, and have accurate travel times, addresses, and delivery instructions.
May direct the work of less senior Dispatchers (Dispatcher I) Other duties as assigned.
WHAT WE ARE LOOKING FOR:
Qualifications Education:
High school diploma or equivalent or years of equivalent experience.
Additional Education Preferred:
Field of Study Preferred:
Required Work
Experience:
3-5 years Required Computer and Software Skills Demonstrate a commitment to communicating, improving, and adhering to health, safety, and environmental policies in all work environments and areas.
Promote a culture of safety and exhibit these behaviors.
Successful candidates must adhere to all safety protocols and proper use of Holcim-approved Personal Protection Equipment (PPE), including but not limited to respirators.
Employees who are required to wear respirators must be clean-shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
WHAT WE OFFER Competitive salary based on experience and qualifications Retirement Savings:
Choose from 401(k) pre-tax and/or Roth after-tax savings Medical, Dental, Disability, and Life Insurance coverage Holistic Health and well-being programs Health Savings Accounts (HSAs) and flexible Spending Accounts (FSAs) for health and dependent care Vision and other Voluntary benefits and discounts Paid time off Paid Parental Leave (maternity & paternity) Educational Assistance Program Casual dress code YOUR HOLCIM EXPERIENCE Holcim offers endless opportunities for you to play your part.
Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you.
With Holcim, you'll have the chance to embrace the passion we share for our planet.
You'll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best.
Because it's only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.
#SalaryUS.
Estimated Salary: $20 to $28 per hour based on qualifications.
Driven by our purpose:
Building progress for people and the planet.
We are transforming to become the leader in innovative and sustainable building solutions.
Holcim US offers an unparalleled range of innovative cement, aggregates, asphalt, concrete products and construction services that have been the foundation for infrastructure projects across the globe.
To move the industry forward to a greener future we need people who are passionate about sustainability, are driven to shape and influence perception, and keen to build, grow and thrive in our high-performance culture.
ABOUT THE ROLE:
The Dispatcher I schedules and dispatches orders and provides excellent customer service to ensure customer satisfaction, minimize costs and promote company sales.
The incumbent facilitates accurate and timely communication between the plant, field, customers and drivers.
WHAT YOU'LL BE DOING:
Act as customer contact for delivery inquiries and coordinate the sales order delivery process.
Manage incoming internal and external customer phone calls, exercising judgment within the specification of standard practices.
Ensure the customer understands all relevant company policies including will calls, additional products ordered, and driver responsibilities.
Inform customers of warnings concerning product hazards, load limits, vehicle weights, and limitations.
Schedule workforce (drivers) on a daily basis with the intention of maximizing service and minimizing costs; manage drivers and monitor efficiencies throughout the day.
Review next-day orders to ensure are correctly mapped, and have accurate travel times, addresses, and delivery instructions.
May direct the work of less senior Dispatchers (Dispatcher I) Other duties as assigned.
WHAT WE ARE LOOKING FOR:
Qualifications Education:
High school diploma or equivalent or years of equivalent experience.
Additional Education Preferred:
Field of Study Preferred:
Required Work
Experience:
3-5 years Required Computer and Software Skills Demonstrate a commitment to communicating, improving, and adhering to health, safety, and environmental policies in all work environments and areas.
Promote a culture of safety and exhibit these behaviors.
Successful candidates must adhere to all safety protocols and proper use of Holcim-approved Personal Protection Equipment (PPE), including but not limited to respirators.
Employees who are required to wear respirators must be clean-shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
WHAT WE OFFER Competitive salary based on experience and qualifications Retirement Savings:
Choose from 401(k) pre-tax and/or Roth after-tax savings Medical, Dental, Disability, and Life Insurance coverage Holistic Health and well-being programs Health Savings Accounts (HSAs) and flexible Spending Accounts (FSAs) for health and dependent care Vision and other Voluntary benefits and discounts Paid time off Paid Parental Leave (maternity & paternity) Educational Assistance Program Casual dress code YOUR HOLCIM EXPERIENCE Holcim offers endless opportunities for you to play your part.
Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you.
With Holcim, you'll have the chance to embrace the passion we share for our planet.
You'll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best.
Because it's only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.
#SalaryUS.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
