Call Center Rep - Remote Or In Office
Altonexus Inc Altonexus Inc Gilbert, AZ Gilbert, AZ Estimated:
$44.
2K - $56K a year Estimated:
$44.
2K - $56K a year 1 hour ago 1 hour ago 1 hour ago We are looking for a skilled and professional Call Center Representative to join our Customer Services team.
Your primary role is to provide assistance to our clients through phone calls and emails.
You are responsible for answering their queries efficiently and in a timely manner.
You will provide all the necessary information to the clients while adhering to our company policy and procedures.
Requirementso Make and attend necessary phone calls - inbound and outbound calls.
Provide the required information to the customers Resolve any queries regarding the services of the company Provide excellent services and ensure customer satisfaction by solving customer queries as soon as possible Maintain cordial relationships with customers Maintain database by updating customer information on daily basis Explain new features to the customers and answer their questions Write communication scripts for inbound calls Keep the team informed about customer calls and demos on a regular basis Requirementso Bachelor degree in Business Administration or relevant field 2 years of experience of working as a Call Center Representative Proficient in English with extraordinary communication and interpersonal skills Familiar with CRM like Zoho, Hubspot or Salesforce Knowledge of MS Office Efficient in achieving targets Should be a team player Excellent organizational skills Good decision making abilities.
Estimated Salary: $20 to $28 per hour based on qualifications.
$44.
2K - $56K a year Estimated:
$44.
2K - $56K a year 1 hour ago 1 hour ago 1 hour ago We are looking for a skilled and professional Call Center Representative to join our Customer Services team.
Your primary role is to provide assistance to our clients through phone calls and emails.
You are responsible for answering their queries efficiently and in a timely manner.
You will provide all the necessary information to the clients while adhering to our company policy and procedures.
Requirementso Make and attend necessary phone calls - inbound and outbound calls.
Provide the required information to the customers Resolve any queries regarding the services of the company Provide excellent services and ensure customer satisfaction by solving customer queries as soon as possible Maintain cordial relationships with customers Maintain database by updating customer information on daily basis Explain new features to the customers and answer their questions Write communication scripts for inbound calls Keep the team informed about customer calls and demos on a regular basis Requirementso Bachelor degree in Business Administration or relevant field 2 years of experience of working as a Call Center Representative Proficient in English with extraordinary communication and interpersonal skills Familiar with CRM like Zoho, Hubspot or Salesforce Knowledge of MS Office Efficient in achieving targets Should be a team player Excellent organizational skills Good decision making abilities.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
